khelibet Privacy Policy — Your Data, Protected

khelibet ("we", "us", or "the Platform") is committed to protecting the privacy of every member who uses our platform. This Privacy Policy explains how khelibet collects, uses, stores, and protects your personal data when you visit khelibet.top, register an account, make deposits or withdrawals, or use any of our gaming services.

We know that handing over personal information — your name, your mobile number, your payment details — requires trust. That trust is something khelibet takes seriously. We collect only what we genuinely need, we use it only for the purposes described in this policy, and we never sell your data to anyone.

This Privacy Policy applies to all members of khelibet regardless of how they access the platform — via desktop browser, mobile browser, or the khelibet app. By registering an account or using the khelibet platform, you confirm that you have read and understood this policy.

khelibet collects personal data in two ways — information you provide directly to us, and information collected automatically when you use the platform.

Information you provide directly:

• Registration data: Your full name, date of birth, email address, and mobile phone number when you create your khelibet account.
• Identity verification documents: A copy of your National ID Card (NID) or other government-issued identification when we need to verify your age or identity.
• Payment information: Your bKash, Nagad, or Rocket mobile wallet number used for deposits and withdrawals. khelibet does not store full payment credentials — transactions are processed directly through your mobile wallet provider.
• Support communications: Records of any messages, emails, or live chat conversations you have with the khelibet support team.

Information collected automatically:

• Device and browser data: Your IP address, device type, operating system, browser type, and screen resolution.
• Usage data: Pages visited, games played, time spent on the platform, betting history, and deposit and withdrawal records.
• Cookie data: Session identifiers and preference settings stored via cookies. See Section 6 for full details on our cookie use.

khelibet uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a member. We do not use your data for purposes beyond what is described here without first obtaining your consent.

• Account management: To create and maintain your khelibet account, verify your identity, and manage your login credentials securely.
• Payment processing: To process your deposits and withdrawals in BDT through bKash, Nagad, and Rocket. Your wallet number is used solely to route transactions correctly.
• Age and identity verification: To confirm that you meet the minimum age requirement of 18 years and that your account details are accurate.
• Fraud and security monitoring: To detect and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited conduct on the khelibet platform.
• Customer support: To respond to your queries, resolve disputes, and provide assistance when you contact the khelibet support team.
• Platform improvement: To analyse usage patterns and improve the khelibet platform, fix bugs, and develop new features that better serve our members.
• Responsible gaming: To monitor gaming behaviour and identify members who may benefit from responsible gaming tools or intervention.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications.

khelibet processes your personal data on the following legal grounds:

• Contractual necessity: Processing your registration data, payment information, and account records is necessary to fulfil our contract with you as a khelibet member.
• Legal obligation: Identity verification, age checks, and transaction record-keeping are required to comply with applicable anti-money laundering and responsible gaming obligations.
• Legitimate interests: Fraud prevention, security monitoring, and platform improvement are carried out on the basis of khelibet's legitimate interest in operating a safe and reliable platform.
• Consent: Marketing communications and non-essential cookies are only used where you have given your explicit consent. You can withdraw this consent at any time.

khelibet shares your personal data only in the limited circumstances described below. We do not share data with third parties for their own commercial purposes.

• Payment processors: Your mobile wallet number is shared with bKash, Nagad, or Rocket solely to process your deposit or withdrawal transaction. These providers operate under their own privacy policies and security standards.
• Identity verification providers: Where we use a third-party service to assist with NID verification, your document data is shared with that provider under strict data processing agreements.
• Game software providers: Certain game studios that supply content to khelibet may receive anonymised gameplay data for the purpose of game performance monitoring. No personally identifiable information is shared with game providers.
• Legal and regulatory authorities: khelibet may be required to disclose your data to law enforcement, regulatory bodies, or courts where required by applicable law or in response to a valid legal request.
• Business transfers: In the event of a merger, acquisition, or sale of khelibet's business, your data may be transferred to the acquiring entity. You will be notified of any such transfer in advance.

khelibet uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Here is a breakdown of the types of cookies we use:

• Essential cookies: These are required for the khelibet platform to function. They manage your login session, remember your language preference, and keep your account secure. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: These help us understand how members use khelibet — which pages are most visited, where members drop off, and how long sessions last. This data is aggregated and anonymised. We use this information to improve the platform.
• Preference cookies: These remember your settings and preferences so you don't have to re-enter them every time you visit khelibet.
• Marketing cookies: These are only set with your consent and are used to show you relevant promotional content. You can withdraw consent for marketing cookies at any time through your account settings.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the khelibet platform.

khelibet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

• SSL/TLS encryption: All data transmitted between your device and the khelibet platform is encrypted using 256-bit SSL/TLS technology. The padlock icon in your browser confirms this connection is secure.
• Secure data storage: Personal data is stored on secure servers with restricted access. Only authorised khelibet personnel with a legitimate need can access member data.
• Password hashing: Your account password is never stored in plain text. khelibet uses industry-standard hashing algorithms to protect your login credentials.
• Fraud monitoring: Our security team monitors platform activity continuously for signs of unauthorised access, suspicious login attempts, and other security threats.
• Regular security reviews: khelibet conducts regular security assessments to identify and address potential vulnerabilities in our systems.

khelibet retains your personal data for as long as necessary to fulfil the purposes described in this policy, and for as long as required by applicable legal and regulatory obligations.

In general terms:

• Account and identity data is retained for the duration of your active khelibet account plus a minimum of 5 years after account closure.
• Transaction and betting records are retained for a minimum of 7 years to comply with financial record-keeping requirements.
• Support communications are retained for 3 years from the date of your last contact with the khelibet support team.
• Device and IP data used for fraud prevention is retained on a rolling 12-month basis.

When your data is no longer required, khelibet will securely delete or anonymise it in accordance with our data disposal procedures.

As a khelibet member, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within 24 hours.

• Right of access: You can request a copy of the personal data khelibet holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request that khelibet delete your personal data. Note that we may be required to retain certain data for legal or regulatory reasons even after an erasure request.
• Right to restrict processing: You can ask khelibet to limit how we use your data in certain circumstances — for example, while a dispute is being resolved.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent: Where khelibet processes your data on the basis of consent (such as for marketing communications), you can withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You can object to khelibet processing your data for direct marketing purposes at any time.

khelibet is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the khelibet platform in any way.

If khelibet discovers that a member is under 18, their account will be immediately suspended, all activity will be reviewed, and any deposits will be returned. If you believe a minor has registered on khelibet, please contact us immediately at [email protected] so we can take appropriate action.

khelibet may send you promotional emails, SMS messages, or in-app notifications about bonuses, new games, and special offers — but only where you have opted in to receive such communications during registration or through your account settings.

You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email from khelibet.
• Updating your communication preferences in your khelibet account settings.
• Contacting our support team at [email protected] and requesting to be removed from marketing lists.

Opting out of marketing communications will not affect transactional messages — khelibet will still send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts.

khelibet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered members via email or through a prominent notice on the platform at least 7 days before the changes take effect.

The "Last updated" date at the top of this page will always reflect when the policy was most recently revised. We encourage you to review this page periodically to stay informed about how khelibet protects your data.

Your continued use of khelibet after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how khelibet handles your personal information, please get in touch. Our team is available 24/7.

• Email: [email protected]
• Live Chat: Available within your khelibet account after login.
• FAQ: Visit our FAQ page for answers to common questions about accounts and data.

For questions specifically about responsible gaming tools and self-exclusion, please visit our Responsible Gaming page.